Privacy Policy

🗓️ Last updated: August 9, 2026
The short version: We only collect what we need to run Drawalo, we never sell your data, your boards belong to you, and you can access or delete your information anytime by emailing privacy@drawalo.com.

1. Introduction

Drawalo ("we", "us", "our") provides a real-time collaborative whiteboard. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and services (the "Service").

Effective date: August 9, 2026. Last updated: August 9, 2026.

2. Information We Collect

In short: What you give us, what you create, and basic technical data.

Information you give us

Your name, email, and password when you create an account, and payment information when you subscribe (processed securely by Stripe — we don't store full card numbers).

Content you create

The boards, drawings, text, shapes, and files you make or upload while using Drawalo.

Automatic data

Technical details such as your IP address, browser and device type, and usage analytics, collected through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Create and manage your account;
  • Provide the whiteboard service and real-time collaboration;
  • Process payments and manage subscriptions and free trials;
  • Send important emails (receipts, security notices, updates, and support replies);
  • Improve the product, understand usage, and fix bugs.

4. Cookies & Tracking

In short: We use essential cookies to keep you logged in, plus analytics cookies to improve Drawalo.

We use essential cookies (for login/session management) and analytics cookies (to understand how the Service is used). You can manage or disable cookies through your browser settings, though some features may not work without essential cookies.

5. How We Share Your Information

In short: We do not sell your personal data.

We do not sell your personal data. We share it only with trusted service providers who help us run Drawalo, including:

  • Payments: Stripe;
  • Hosting & infrastructure: our cloud hosting provider;
  • Analytics: our product analytics tool;
  • Email: our transactional email provider.

We may also disclose information if required by law or valid legal process.

6. Data Storage & Security

We protect your data using encryption in transit, access controls, and secure servers hosted by reputable cloud providers. While we work hard to safeguard your information, no method of transmission or storage is 100% secure.

7. Data Retention

We keep your personal data for as long as your account is active or as needed to provide the Service. When you delete your account, we remove your personal data and Content within a reasonable period, except where we must retain certain information to comply with legal obligations. Backups may persist for a limited time.

8. Your Rights

In short: You can access, correct, download, or delete your data anytime.

You have the right to access, correct, export, or delete your personal data. To make a request, email privacy@drawalo.com.

If you are in the EU/EEA or UK, you have additional rights under GDPR. If you are a California resident, you have rights under the CCPA, including the right to know what data we collect and to request its deletion. We do not sell personal data under either law.

9. Children's Privacy

Drawalo is not intended for children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Third-Party Links

The Service may contain links to third-party websites or content. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies.

11. International Data Transfers

Your data may be stored and processed in countries other than your own, including where our service providers operate. When we transfer data internationally, we take steps to ensure it is protected in line with this policy and applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above and, for significant changes, notify you by email or an in-app notice.

13. Contact Information

Questions about your privacy or a data request? Reach us at:

See also our Terms of Service.

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